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Professional Services

Hands-on expertise and professional insight guaranteed with Softweg

If you need to implement our telecoms solutions but don't have the personnel, we can help. From product installations to integration and customisations, we're happy to get stuck in and provide both practical support and indeed take on the full implementation on your behalf.

Product installation

requires not just the technical know-how to install the software but it's crucial to have an understanding of the business or organisational problem being solved. We have substantial experience in implementing call accounting and fault management solutions for sites of all sizes and in every sector.

Ability to customise

Many of our customers choose our solutions based on the ability to customise several aspects including dashboards, reporting and more. Our complete knowledge of our product capabilities means we can adjust and tailor solutions easily and efficiently, as required.

How they integrate and connect with legacy systems

Developing our own software platform means we had to completely understand how they integrate and connect with legacy systems. We can integrate our solutions with your existing in-house systems and ensure they can both work in tandem.